Base facts
The farthest distance a trotro bus can go in Accra is 35 kilometers.
Safety
Never stand in front of or at the back of an Accra trotro bus that parks along the way. They may take off without warning especially if the driver or conductor senses the Motor traffic police approaching.
Destinations
If you are unsure about the destination of a bus, wring your palm in the direction of the bus; the conductor will notice the gesture. He will then announce or signal the destination.
Conventions
There are conventions regarding how to ask for destination of the bus. If you point your forefinger up in the direction you are going, it means you want to go to the farthest point of the route. If you point it straight, then you are asking if the vehicle is going to any of the stops along the route. If you point to the ground or a little from your feet, it signifies the next stop.
If you point down, it means getting down at an unspecified location along the way. Drawing a circular shape with your forefinger in the air means the nearest roundabout or the principal roundabout on the route. This gesture has an exception because if a bus is approaching Nkrumah interchange and you perform the circular motion, it means Circle, no matter the distance or size of the roundabout.
Approaching trotros dont have destination boards to indicate route so you may need to listen to the conductor announce the destinations and stops. The format for the announcement is farthest or nearest or most popular stop is mentioned first, followed by other intermediate stops, in order of familiarity. So it goes goes this way: Madina – Legon – 37 meaning the bus will terminate the trip at Madina [farthest point] but will stop first at 37, next at Legon.
How to Board a Bus Safely
Public transportation offers an efficient and sustainable way to navigate our city. At [Company/Transit Name], your safety remains our highest priority. By following established boarding procedures, you contribute to a smooth, punctual, and secure experience for everyone on board. Please review these essential guidelines to ensure your next trip begins safely.
Preparing for Your Arrival
Safety begins before the bus reaches your stop. Arrive at the designated boarding area at least five minutes early to avoid rushing. When you see the bus approaching, stand well back from the curb—at least three feet—to remain clear of the vehicle’s path. Allow the bus to come to a complete stop and wait for the doors to open fully before you move toward the entrance.
Boarding with Care
When the driver signals that it is safe to board, follow these steps to manage your entry effectively:
- Prioritize Exiting Passengers: Allow passengers to disembark completely before you attempt to step onto the bus. This practice prevents congestion at the doorway and avoids potential collisions.
- Use the Handrails: Always grasp the handrail as you step up. Handrails provide necessary stability, especially during inclement weather or if the bus sits at an uneven angle relative to the curb.
- Manage Your Belongings: Keep your carry-on items, bags, or strollers close to your body. If you require extra space or assistance, notify the driver immediately.
- Prepare Your Fare: Have your transit card, pass, or exact fare ready before you reach the front of the line. This minimizes delays and helps the driver maintain the route schedule.
Finding Your Seat
Once you step onto the vehicle, proceed directly to an available seat. If all seats are occupied, move toward the back of the bus to create space for others boarding behind you.
If you choose to stand, secure your footing immediately. Grip a vertical pole or overhead strap with one hand while keeping your feet shoulder-width apart. Avoid standing in the designated “standee line” near the driver, as this obstructs their view and creates a safety hazard.
Accommodations for Accessibility
We provide priority seating for seniors, individuals with disabilities, and passengers with mobility aids at the front of the bus. If you occupy these seats and a passenger in need boards, please offer your seat promptly. Our drivers operate low-floor vehicles and ramps to assist those with wheelchairs or strollers; please signal the driver if you require these features.
Maintaining a Secure Environment
Your cooperation keeps our transit system moving efficiently. By staying alert, holding onto handrails, and following driver instructions, you protect yourself and your fellow passengers.
